Garage door spring and cable repair in Perth
Snapped torsion springs, tired extension springs and frayed lift cables replaced on sectional, tilt and roller doors, then the door is re-balanced.
- Torsion, extension and roller springs
- Written price before any winding
- Working from Ballajura
Matched springs, balanced door
Quick Answer
A broken garage door spring or cable is a job for a technician, not a weekend fix. Springs hold the door's weight under heavy tension, and winding or releasing them without proper bars and clamps causes serious injuries. Across Perth's north-east and northern suburbs we handle garage door spring replacement and cable repair on sectional, tilt and roller doors, quote the work in writing first, and re-balance the door so the opener isn't doing the lifting.
How garage door springs and cables work together
Garage door springs do the lifting; the opener, or your arm, only guides the door. On a sectional door, torsion springs sit on a shaft above the opening and twist as the door comes down, storing the energy that pulls it back up. Steel lift cables run from the bottom brackets to drums on that shaft. Some sectional and tilt doors use extension springs that stretch along each side instead. A roller door hides its spring inside the drum the curtain winds onto.
Springs are rated for a set number of cycles, and they wear out together. When one snaps you usually hear a single loud bang, then find the door won't lift or feels far heavier than normal. A gap in the coil is the giveaway. Cables tend to fray at the bottom bracket, or jump off the drum when a spring goes, which leaves the door hanging crooked. A door that runs many times a day, or one that has been out of balance for a while, wears through both much sooner.
We release any remaining tension safely, take the old springs off and size the new ones to the door's weight and height rather than copying whatever was fitted before. On a door with two torsion springs we normally replace both, because the survivor is the same age and close behind. Cables go on in pairs and wind evenly onto the drums. Then we set the tension, check the door holds halfway on its own, and reset the opener.
Signs it's time to call us
What the job covers
- Torsion spring replacement on sectional doors
- Extension spring replacement on sectional and tilt doors, with safety cables fitted
- Roller door spring re-tensioning, or replacement inside the drum
- Lift cable replacement in pairs, wound evenly onto both drums
- Cable drums and bottom brackets checked, and replaced if worn or rusted
- New springs sized to the door's weight, not guessed from the old ones
- Centre and end bearings on the torsion shaft checked
- Balance test with the opener released
- Opener force and limits reset once the new springs are in
From your call to a door that runs right
Leave the door where it is
Don't lift it or keep pressing the button. Unplug the opener, tell us whether you heard a bang and where the door is sitting, and we'll book you in.
Confirm what broke
We check both springs, both cables and the drums, measure the door, and work out the spring type and size it really needs.
Price in writing
You get the cost of springs, cables and labour before any tension is released or wound.
Fit, wind and balance
New parts go on, tension is set with proper winding bars, and the door is tested by hand and on the opener.
How WestPro handles the job
Springs matched to the door
We size by door weight and height so the new set balances properly and isn't over- or under-wound.
Price agreed before tension is touched
The cost of springs, cables and labour is in writing first, and it doesn't change without a conversation.
Used to doors past their first springs
Ballajura has been building homes since the late 1970s, so tired springs, worn drums and loose brackets on older doors are familiar work around our base.
Related services and price guides
Where we work
We work out of Ballajura, through Perth's north-east and northern suburbs, including these suburbs:
- Perth
- Ballajura
- Malaga
- Noranda
- Beechboro
- Bennett Springs
- Kiara
- Lockridge
- Eden Hill
- Morley
- Dianella
Suburb not listed? See the full coverage list — homes further across Perth can be booked too.
Request QuoteFrequently Asked Questions
Avoid it if you can. The springs normally carry most of the door's weight, so with one broken you are lifting all of it, and it can drop without warning. If a car is trapped, use two people, keep hands clear of the hinges and tracks, and never stand under the door. The safer option is to leave it closed and call us.
The steps aren't complicated, but the forces are. A torsion spring on a double sectional door stores enough energy to break bones if a winding bar slips. The job needs proper bars, the right spring for the door's weight and a careful release sequence, which is why we treat it as trade work and not something to try at home.
Leave the door where it is and unplug the opener so nobody presses the button. If the door is up, keep people and cars out from under it. Don't pull the release cord or try lifting it, and don't follow an online video to swap the spring: those skip what happens when a wrongly sized spring throws the door. Cables and bottom brackets hold the same stored tension, so leave them alone and call us.
It depends on the spring type, whether one or both are replaced, the door's size and weight, and whether the cables need doing too. We measure and quote before starting, so the number is known up front. The spring replacement cost guide explains what moves it.
Most people hear it: one sharp bang from the garage with nothing visibly wrong. Afterwards the door won't lift, lifts a little and stops, or the motor strains and reverses. Look at the torsion spring above the door for a clear gap between coils, or at the side springs for one that's hanging loose. Slack or tangled cables usually come with it.
Mostly rust and a door that's out of balance. Cables wear where they bend around the drum and where they join the bottom bracket, and grit and damp speed that up. A broken spring can also throw a cable off its drum. If you see loose strands or a cable hanging slack, stop using the door and book a repair.
Get a quote
Book Spring & Cable Repair in Perth
Tell us what the door is doing and which suburb you're in. We'll reply with a time window, and once we've seen the door you get a written price before any work starts. Or call and talk it through.
- (08) 5550 0311
- Ballajura WA
- Open 24 hours, 7 days
Ask for a written quote
Prefer to call? (08) 5550 0311Door playing up?
Tell us what it's doing.
Describe the noise, the gap or the blinking light. We book a time window, ring when we're heading over, and price the fix before any work begins, anywhere across Perth's north-east and northern suburbs.